K4 GUARANTEE

The pushchairs & car seats that make it into the Koochi Collection have been put through their paces at Koochi bootcamp. Not only do they pass all EU safety regulations but also the extra-tough testing of real parents. 

We're proud to offer our free *K4 guarantee on all the Koochi products in the current range (anything shown on our website). That's  full 4 years of cover...


Once you've chosen your new Koochi product you'll need to activate the guarantee to qualify for all these benefits. Just incase...

HOME COLLECT
Got a problem? We’ll collect, inspect, repair and return your Koochi within 5 working days. You stay where you are.

FUSS-FREE CHECK-IN
If you do need a repair just book in on email or over the phone. We’ll do the rest. We’ll keep you in the loop so you know the score at every stage.

FAIR & SQUARE
If for some reason we can’t fix your Koochi at our service centre then we’ll replace it free of charge with a brand new one. (We’ll even let you choose a new colour.)

PRIORITY SPARES SERVICE
Lost or damaged thingamabob? We keep spares of most stuff just incase. Request spare parts by 1 o’clock and we’ll pop them in the post that very same day.


KOOCHI CREW UK FREEPHONE
A kickass team of Koochi experts at your fingertips. Reach us here... 0808 2811 066

 

*Terms and conditions apply